Shipping Information

Shipping Information

SHIPPING

CHART metalworks ships via United States Postal Service. In addition to most domestic addresses, we offer delivery to PO Boxes, APOs, FPOs and DPOs. Please make sure to enter a US mail deliverable address when ordering. At this time CHART metalworks does not ship internationally, unless to APO/FPO/DPO. CHART metalworks ships from Portland, Maine, Monday through Friday, excluding major holidays. USPS delivers Monday through Saturday, excluding major holidays. All packages ship insured with tracking. Shipping confirmation and tracking number will be forwarded upon shipment if a valid email has been provided. Please note tracking information may not be available on the USPS website right away. If your tracking number does not show any status online, please wait 1 business day after receiving the email to check again for the updated tracking information. If the tracking number does not track the package after this time, please contact customer service at 207.221.6807. CHART metalworks offers Standard, Priority and Priority Express shipping options. Expedited costs vary depending on the selected option and destination. Standard shipping transit times typically range 3-6 business days and is based on order subtotal:

Order Subtotal Shipping Price
$0-$50 $3.95
$50.01-$100 $6.95
$100.01-$200 $9.95
$200.01-$300 $12.95
$300.01-$500 $15.95
$500.01 + FREE

PETITE COLLECTION

Petite Collection orders ship within 2-3 business days.

CUSTOM PIECES

Custom piece order processing times vary depending upon customer response times during proof approval, number of revision requests and expedited shipping option selections. Initial proofs of artwork will be provided within 1-2 business days from receipt of order. Revisions will be provided within 1 business day from edit requests. Pieces ship within 5-10 business days from final proof approval. If needed by a specific date, please call customer service at 207.221.6807 M-F 10AM-6PM EST.